EBLO service is a comfort

What do you do when a part of your camper seat is broken? Of course, you call EBLO! After a telephone consultation with the sales department, Ton and his wife Annemiek drove their camper to the office in Zwijndrecht, the Netherlands. "When we arrived, it was lunch time so they asked us to wait," says Ton. "That was no problem at all because we also had to have lunch and we could park in the car park. "After lunch we were received by Hennie Olsthoorn, the sales manager who asked me to explain the problem with our camper seat (brand ISRI), continues Ton". "Soon he knew what the possible cause must be.

He immediately contacted a colleague who, according to him, knew everything about ISRI seats. The cable for the height adjustment was broken. EBLO didn't have this product in stock but they could make one for us. Hennie made a good price. I immediately asked him to provide a special spray can of grease that would not leave a stain, after which we were invited into the showroom for a nice cup of coffee.

It was a nice visit, but the time also passed very quickly. The technical specialist came to report neatly and regularly on his progress. Hennie also told us the price, which was very reasonable: €39.00 for the repair and €19.50 for the aerosol can of grease. After a short hour the new height adjustment was ready. Well, I must say it works like new again. When I asked whether the price of the repair was still €39, the technical employee was a bit evasive. Once back inside, it became clear to us what it was for. The sales manager handed me the broken cable, the aerosol can of grease and said that it was handled. I am really pleasantly surprised, you don't see this kind of service very often anymore," says Ton. EBLO wishes Ton and Annemiek lots of driving pleasure!